Every year, thousands of BIGGBY® COFFEE owners, baristas, home office staff, and vendors gather for a fun and exciting two-day event know as AFM (Annual Franchise Meeting). Within this meeting, home business office staff shower owners and baristas with encouragement as they continue to build their businesses and grow the BIGGBY® COFFEE brand! The award of Store of the season is presented to the bigby coffee that received probably the most nominations by none other than their clients! This award is given to the store which has shined within their community above the rest. This store has grown in relationships with their customers, community, and staff, and left a lasting impression on the ones that walk through the doors.
BIGGBY® COFFEE is excited an honored to list BIGGBY® COFFEE Flat Rock the 2019 Store of the season! Owned and operated by Diane Parker, BIGGBY® COFFEE Flat Rock has become open just over 3 years and it has been exemplary in growing the BIGGBY® COFFEE brand. Parker and her team of baristas go above and beyond to exude the BIGGBY® COFFEE core values of “Make friends, Have a good time, B yourself, and Share great coffee.”
Situated right in the middle of Flat Rock, Woodhaven, Brownstown, and New Boston, they has gone to great lengths to reach know their clients from each of these communities.
“We are so thankful to stay in Flat Rock, but additionally [be] an element of the neighboring communities of Woodhaven, Brownstown, and New Boston!” Parker said. “It means we have now customers from a number of communities with different views, opinions, and all find acceptance [at BIGGBY® COFFEE Flat Rock]; we are a reflection in our customers!” Parker said.
Dedicated to as being a place where everybody is loved and accepted, BIGGBY® COFFEE strives to supply a warm and inviting environment. Between their upbeat music, friendly baristas, and unintimidating drinks like the Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE hosts a thrilling experience for everybody that visits! Encouraged to get to know their customers and involve themselves in their communities, BIGGBY® COFFEE locations through the entire nation turn it into a goal to get to know their potential customers and provide a home away from home.
“We love being included in our communities and believe our community has noticed and appreciated our involvement. Our baristas are focused on their jobs along with their customers and it is reciprocated by our customers who value them as well…. To be recognized among the many great stores that were nominated inside the system is a thrill by itself,” Parker said.
Parker gives a lot of credit to this particular award to her carefully chosen staff. While all in numerous walks in everyday life-some high school students, some mothers to young children, and some older ones-each is taught to a very high standard which will empower them inside their position and then in inside their community. Just as essential as their customers, Parker noted she enjoys the kdqcat that she has in aiding her employees fulfill their goals and dreams.
Increase your lattes using the rest of BIGGBY® Nation since we congratulation Diane Parker and the rest of her team on the excellent achievement to become the 2019 BIGGBY® COFFEE Store of year.
BIGGBY® COFFEE, East Lansing, Mich.-based, was started with a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, over a handshake and $4,000, decided to franchise the concept. BIGGBY® COFFEE’s cultural values of Make Friends, Have A Good Time, B Yourself, and Share Great Coffee help coffee-lovers as well as the coffee-curious alike reap the benefits of a less pretentious and fun method of the standard gourmet cafe paradigm.
Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas offer a unique experience centered on brightening their customers’ day and supporting them in building a life they love. The “Big ‘B’” on the orange background caught on, now BIGGBY® COFFEE has more than 230 cafes across 9 states and counting including Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida, and Texas. In 2018, BIGGBY® launched a location Representative Program and currently has 8 Area Representatives in 6 states.